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BessSolutions, Inc
BessSolutions, Inc
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Emotional Intelligence (EQ) eLearning
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Emotional Intelligence (EQ) eLearning

LE-EQ-eL
$195.00
In stock
1
Product Details

Emotional Intelligence Course – Online

(On-site-training is also available for this course)

Emotional intelligence (EQ) is well known throughout the business world as a crucial component of leadership effectiveness, and is a better predictor of professional success than IQ, technical skill or business expertise. People with higher levels of EQ are consistently high performers and are effective n working with all types of people. EQ affects every aspect of our professional and personal life.

Course Objective

This Emotional Intelligence Course will give participants the tools to:

  • Define and practice self-management, self-awareness, self-regulation, self-motivation and empathy.
  • Understand, use and manage your emotions.
  • Verbally communicate with others.
  • Successfully communicate with others in a non-verbal manner.
  • Identify the benefits of emotional intelligence.
  • Relate emotional intelligence to the workplace.
  • Balance optimism and pessimism.
  • Effectively impact others.
  • Strengthen leadership skills and achieve success

Course Materials and Services Include:

  • Self-paced Learning – 24/7
  • Instructor Interaction via Email
  • Pre-Test and Post-Test
  • Comprehensive Study Guide
  • Training Exercises and Quizzes
  • Quick Reference Materials
  • Case Scenarios, as appropriate for course
  • Recommended Reading
  • 90-day follow-up (Questions & Answers (Q&As) and Return on Investment (ROI) guidance and assistance
  • Certificate of Course Completion (Upon completion with a Post-Test passing score of 70, and above)

Course Length – on-line:

The online course is self-paced. The trainee can spend as much time as desired on each slide and can stop and start the training at will.

Estimated course training time: 6 hours.

(Time estimate considers time estimated for trainee to complete interactive training exercises.

Onsite training is available for this course.

Emotional Intelligence (EQ) Course eLearning:

What is Emotional Intelligence

  • Self Management
  • Self Awareness
  • Self Regulation
  • Self Motivation
  • Empathy


Four skills in emotional intelligence

  • How to Accurately Perceive Emotions
  • Use Emotions to Facilitate Thinking
  • Understand Emotional Meanings
  • Manage Emotions


Verbal Communication Skills

  • Focused Listening
  • Asking Questions
  • Communicating with Flexibility and Authenticity


Non-Verbal Communication Skills

  • Body Language
  • The Signals You Send to Others
  • It's Not What You Say, It's How You Say It


Social Management and Responsibility

  • Benefits of Emotional Intelligence
  • Articulate your Emotions Using Language.

Tools to Regulate Your Emotions

  • Seeing the Other Side
  • Self-Management and Self-Awareness
  • Giving in Without Giving Up


Gaining Control

  • Using Coping Thoughts
  • Using Relaxation Techniques
  • Bringing it All Together


Business Practices (I)

  • Understand Emotions and How to Manage Them in the Workplace
  • Role of Emotional Intelligence at Work
  • Disagreeing Constructively


Business Practices (II)

  • Optimism
  • Pessimism
  • The Balance Between Optimism & Pessimism


Making an Impact

  • Creating a Powerful First Impression
  • Assessing a Situation
  • Being Zealous without Being Offensive


Wrapping Up

  • Words from the Wise
  • Lessons Learned
  • Completion of Action Plans





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