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The Middle Manager
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The Middle Manager

ED-TMM
$395.00
In stock
1
Product Details

The Middle Manager

Traditionally, middle managers make up the largest managerial layer in an organization. Middle managers are responsible to those above them and those below them. They head a variety of departments and projects. In order for a company to operate smoothly, it is essential that those in middle management be committed to the goals of the organization and understand how to effectively execute these goals.

It is crucial for businesses to focus on these essential managers and provide them with the opportunities to succeed. No matter the organization’s structure or size, it will benefit from ensuring well-trained middle managers.

This Middle Management course will help participants to understand exactly what management is, what managers’ do, why management is so important, what is takes to be a good manager and why good management is vital to the success of every organization.

You will learn to:

  • Define management.
  • Understand ethics in the workplace.
  • Manage information and make decisions.
  • Be familiar with the control process.
  • Use organizational strategies to facilitate change.
  • Create structures and processes to manage teams.
  • Manage as a leader.

Workshop Materials

  • Comprehensive Participant Workbook
  • Quick Reference Material
  • Certificate of Completion

Middle Manager Course Outline:

Module One: Getting Started

  • Icebreaker
  • Ground Rules
  • The Parking Lot
  • Workshop Objectives
  • Action Plans And Evaluation Forms


Module Two: Introduction to Management

  • What is Management?
  • What Do Mangers Do?
  • What Does It Take to Be a Manager?
  • Why Does Management Matter?


Module Three: Ethics and Social Responsibility

  • What is Ethical Workplace Behavior?
  • What is Unethical Workplace Behavior?
  • How to Make Ethical Decisions
  • What is Social Responsibility?


Module Four: Managing Information

  • Why Information Matters
  • Strategic Importance of Information
  • Characteristics and Costs of Useful Information
  • Getting and Sharing Information


Module Five: Decision-Making

  • What is Rational Decision-Making?
  • Steps to Rational Decision-Making
  • Limits to Rational Decision-Making
  • Improving Decision-Making


Module Six: Control Basics of Control

  • The Control Process
  • Is Control Necessary or Possible?
  • How and What to Control
  • Control Methods




Module Seven: Organizational Strategy

  • Basics of Organizational Strategy
  • Sustainable Competitive Advantage
  • Strategy-Making Process
  • Corporate, Industry, Firm Level Strategies


Module Eight: Innovation and Change

  • Organizational Innovation
  • Why Innovation Matters
  • Managing Innovation
  • Organizational Change
  • Why Change Occurs and Why it Matters
  • Managing Change


Module Nine: Organizational Structures and Process

  • Departmentalization
  • Organizational Authority
  • Job Design
  • Designing Organizational Process


Module Ten: Managing Teams

  • The Good and the Bad of Using Teams
  • Kinds of Teams
  • Work Team Characteristics
  • Enhancing Work Team Effectiveness


Module Eleven: Motivation and Leadership

  • Basics of Motivation
  • Equity Theory
  • Expectancy Theory
  • What is Leadership?
  • Situational Leadership
  • Strategic Leadership


Module Twelve: Wrapping Up

  • Words from the Wise
  • Review of Parking Lot
  • Lessons Learned
  • Completion of Action Plans and Evaluations
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